At Kidify, we want you and your child to love your purchase. If you are not entirely satisfied with your order, we offer a straightforward return process.
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4-Day Return Window: You have 4 calendar days from the date of delivery to request a return.
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Eligibility Requirements: Items must be unused, in the same condition that you received them, and in their original packaging with all included parts, accessories, and tags attached.
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Non-Returnable Items: Gift cards, downloadable digital items, and customized or personalized products cannot be returned.
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Return Process: To initiate a return, please contact our customer support team at aadityagopal3@gmail.com with your order number and reason for return within 4 days of delivery. Once approved, we will send you shipping instructions.
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Refunds: Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 5–7 business days.